Shipping Policy

This Shipping Policy ("Policy") outlines the shipping practices and terms for Fastguru.ai ("Fastguru", "we", "us", or "our"). By using our services, you agree to the terms of this Policy.

1. Order Processing

All orders are processed within [1-2 business days]. Orders are not shipped or delivered on weekends or holidays. In the event of a high volume of orders, shipments may be delayed by a few days. Please allow additional time for delivery. If there will be a significant delay in the shipment of your order, we will notify you via email or telephone.

2. Shipping Rates & Delivery Estimates

Shipping charges for your order will be calculated and displayed at checkout. Delivery delays can occasionally occur.

3. Shipment to P.O. Boxes or APO/FPO Addresses

Fastguru ships to addresses within [the U.S., U.S. Territories, and APO/FPO/DPO addresses].

4. Shipment Confirmation & Order Tracking

You will receive a Shipment Confirmation email once your order has shipped, containing your tracking number(s). The tracking number will become active within 24 hours.

5. Customs, Duties, and Taxes

Fastguru is not responsible for any customs fees or taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (e.g., tariffs, taxes).

6. Damages

Fastguru is not liable for any products damaged or lost during shipping. If you receive your order damaged, please contact the shipment carrier to file a claim. Please retain all packaging materials and damaged goods before filing a claim.

7. International Shipping Policy

We currently do not ship outside [the U.S.].

8. Returns Policy

For information about returning your order, please refer to our detailed Returns Policy.

9. Contact Us

If you have any questions about this Shipping Policy, please contact us at info@fastguru.ai.

Last updated: September 18, 2024